FAQ

Most frequent questions and answers

You may email us at [email protected] or call us at 888-552-8665 from 9 AM to 5 PM Monday through Friday.

Follow the link on the main page to the brand website that you are interested in and use the FAQs or the “Contact us” page, or use the “Where to Buy” feature to locate a distributor in your area.

Most of our products carry a 2 year warranty against defects. Batteries are usually 1 year. Go to your brand website for more details.

Genesis Power Tools are basic High-Quality Power Tools for the Do it Yourselfer. Apprentice Power Tools have a few more features and include added value and storage cases. Powersmith Power Tools are for a more serious DIYer and even light professional use, featuring more power, heavy-duty construction, and many pro-level features.

Your feedback gives us valuable information to help us continually improve and upgrade our products as well as your buying experience. Also, you will be assured of receiving any product updates or notifications related to your product. Follow the link on the main page to your brand’s website to register.

Richpower products are made in China to our exacting specifications.